What is travel insurance?
Travel insurance pays for emergencies on a trip outside Kenya: hospital treatment, medical evacuation, repatriation, trip cancellation, delays, lost baggage and personal liability. Kenyan insurers sell it per trip, as annual multi-trip cover, and as family, student, corporate and pilgrimage plans. No Kenyan law makes it compulsory for Kenyans travelling out, but the Schengen visa and several others require it, and since 5 October 2026 visitors coming into Kenya must hold separate Kenyan cover.
Is travel insurance compulsory in Kenya?
No Kenyan law makes travel insurance compulsory for Kenyans leaving Kenya. The 2026 inbound rule applies only to visitors and exempts Kenyan citizens and residents; what you need abroad is set by your destination's visa rules.
Source: Kenya eCitizen Inbound Travel Health Insurance portal (IRA)
Under Gazette Notice No. 11492 of 30 July 2026, made under section 26(6) of the Social Health Insurance Act 2023, every non-Kenyan visitor must hold Kenyan Inbound Travel Health Insurance issued under the Insurance Regulatory Authority.
Source: Kenya eCitizen Inbound Travel Health Insurance portal (IRA)
Exempt: Kenyan citizens and holders of valid Kenyan residence status; citizens of East African Community partner states; asylum seekers; holders of diplomatic, official and service passports; crew covered by their employer's insurance or staying within the port; and transit passengers who do not enter Kenya.
Source: Kenya eCitizen Inbound Travel Health Insurance portal (IRA)
A Schengen visa needs travel medical insurance covering medical repatriation, urgent medical care, emergency hospital treatment and death, valid in every Schengen state for the whole stay, with at least EUR 30,000 of cover (Article 15).
In short: Kenyans travelling out buy cover because a visa asks for it or because medical bills abroad are too big to risk; non-Kenyan visitors coming in now must hold it.
More on Visitors to Kenya: new rule
More on Insurance rules by country
What travel insurance covers
Every Kenyan plan is built around emergency medical cover; the levels differ in limits and in the extras.
Emergency medical care
Doctors, hospital stays, surgery and medicines after a sudden illness or accident abroad, from about USD 15,000 on Africa plans to USD 500,000 on the top worldwide levels.
Evacuation and repatriation
An air ambulance or escorted flight to a suitable hospital or home to Kenya, and repatriation of remains if the worst happens.
Cancellation and cutting short
Non-refundable costs if illness, injury or a death in the family stops the trip or brings you home early.
Delays and missed connections
A lounge pass or cash after a four-hour delay, and help with new flights if you miss a connection.
Baggage and documents
Lost, stolen or delayed checked baggage, and the cost of an emergency passport.
Liability and legal help
Claims if you injure someone or damage property abroad, legal costs, and bail advances on some plans.
Types of travel insurance plan in Kenya
| Plan | Who it suits | Trip limit |
|---|---|---|
| Single trip | One holiday, business trip or family visit | Up to 92 days, longer with options |
| Annual multi-trip | Anyone travelling several times a year | 92 or 180 days per trip |
| Schengen visa | Visa applicants for Europe | The whole stay, EUR 30,000 minimum |
| Family | Parents with up to three children | Per trip or annual |
| Student | Study abroad | 6 to 12 months |
| Senior | Travellers over 65 | Per trip; age limits apply |
| Corporate | Companies with travelling staff | A bank of travel days a year |
| Hajj and Umrah | Pilgrims to Saudi Arabia | Up to 45 days |
| Africa and domestic | Trips in Kenya and the region | Per trip |
| Visitors to Kenya | Non-Kenyans coming to Kenya | Up to 3 months (statutory) |
- Who it suits
- One holiday, business trip or family visit
- Trip limit
- Up to 92 days, longer with options
- Who it suits
- Anyone travelling several times a year
- Trip limit
- 92 or 180 days per trip
- Who it suits
- Visa applicants for Europe
- Trip limit
- The whole stay, EUR 30,000 minimum
- Who it suits
- Parents with up to three children
- Trip limit
- Per trip or annual
- Who it suits
- Study abroad
- Trip limit
- 6 to 12 months
- Who it suits
- Travellers over 65
- Trip limit
- Per trip; age limits apply
- Who it suits
- Companies with travelling staff
- Trip limit
- A bank of travel days a year
- Who it suits
- Pilgrims to Saudi Arabia
- Trip limit
- Up to 45 days
- Who it suits
- Trips in Kenya and the region
- Trip limit
- Per trip
- Who it suits
- Non-Kenyans coming to Kenya
- Trip limit
- Up to 3 months (statutory)
What travel insurance costs in Kenya
Kenyan insurers' published rates put a week in the Schengen area at about USD 17–20 per adult (about KSh 2,200–2,600), a week in Africa or Asia at about USD 13, and a year of trips at USD 129–409. Children pay half, and travellers aged 66–80 pay 50–100% more.
See travel insurance prices and worked examples
More on Travel insurance calculator
Travel insurance or international health insurance?
| Travel insurance | International health insurance | |
|---|---|---|
| What it is for | Emergencies on a trip | Ongoing medical care abroad, planned or not |
| How long | Per trip, or a year of trips | Annual, renewable |
| Pre-existing conditions | Usually excluded | Often covered after underwriting |
| Trip risks (cancellation, bags) | Included | Not included |
| Best for | Holidays, business trips, visas | Living, working or studying abroad |
- Travel insurance
- Emergencies on a trip
- International health insurance
- Ongoing medical care abroad, planned or not
- Travel insurance
- Per trip, or a year of trips
- International health insurance
- Annual, renewable
- Travel insurance
- Usually excluded
- International health insurance
- Often covered after underwriting
- Travel insurance
- Included
- International health insurance
- Not included
- Travel insurance
- Holidays, business trips, visas
- International health insurance
- Living, working or studying abroad
Kenyans who live part of the year abroad often need both.
More on International health insurance
How a travel claim works
- Call assistance first Ring the 24-hour number on your certificate before paying a large bill; it arranges the hospital and payment.
- Keep the evidence Medical reports, receipts, the airline's baggage report or delay letter, and police reports for theft.
- Claim within 31 days Send the claim form and documents within 31 days of returning to Kenya.
- Settlement The insurer pays the hospital directly or refunds you, usually within days of a complete claim.
More on Travel insurance claims
Why it matters: what an emergency abroad costs
A Kenyan county health official who fell ill on a work trip to South Korea in December 2025 left a hospital bill of over KSh 17 million, and his body could not be flown home until it was paid; his family said SHA does not cover illness abroad.
The US State Department says an air ambulance evacuation can cost USD 20,000 to USD 200,000, and many hospitals abroad ask for payment or a deposit before treatment.
SHA pays for treatment abroad only for 36 listed procedures that are not available in Kenya, capped at KES 500,000 and approved in advance; it is not emergency cover for travellers.
Source: Citizen Digital, 29 January 2026
Travel insurance guides
Every kind of travel cover, the visa rules, costs and claims, explained for Kenyan travellers.
How Naveah arranges your travel cover
- Tell us about the trip Where, when, how long and who is travelling, with ages.
- We compare insurers Only plans that meet your visa rule and age, side by side on medical limit, extras and price.
- Pay and get your certificate By M-Pesa, card or bank, with the certificate sent by email for your visa file.
- We stay with you If something goes wrong on the trip, we help you deal with the insurer until the claim is settled.
Frequently asked questions
What is travel insurance?
Travel insurance pays for emergencies on a trip: medical treatment and hospital care abroad, emergency evacuation, repatriation, trip cancellation or cutting a trip short, delays, lost or delayed baggage and documents, and personal liability. It is emergency cover for the length of a trip, not a general health plan.
Is travel insurance compulsory in Kenya?
Not for Kenyans travelling out. No Kenyan law requires it, but many visas do, starting with the Schengen visa (at least EUR 30,000 of medical cover). The 2026 rule that made cover compulsory applies to non-Kenyan visitors coming into Kenya, and Kenyan citizens and residents are exempt from it.
Do visitors to Kenya need travel insurance now?
Yes. Since 5 October 2026 every non-Kenyan visitor staying under three months needs Kenya's Inbound Travel Health Insurance (up to USD 44 per person), bought on eCitizen or with the eTA before boarding. Citizens of East African Community states and holders of Kenyan residence status are exempt. Our visitors' guide explains it in full.
How much is travel insurance for Kenyans?
On Kenyan insurers' published rates, a week in the Schengen area costs about USD 17–20 per adult (roughly KSh 2,200–2,600), a week in Africa or Asia about USD 13, and a year of trips USD 129–409. Children pay half; travellers aged 66–80 pay 50–100% more.
Single trip or annual multi-trip: which is better?
A single-trip policy is cheaper if you travel once or twice a year. On published rates an annual plan pays for itself from about the 8th to 13th one-week trip, or the 4th to 7th month-long trip, and each trip is limited to 92 or 180 days.
Does travel insurance cover pre-existing conditions?
Usually not. Most Kenyan travel policies exclude any condition you had before the trip, and none pays for a trip taken to get treatment. One insurer will cover a declared condition if its underwriter agrees. If you have a long-term condition, tell us before you buy so we can find the right policy.
What does travel insurance not cover?
The usual exclusions are:
- Pre-existing medical conditions, unless declared and accepted
- Trips taken to get medical treatment, or travel against a doctor's advice
- Treatment paid for without calling the assistance company first, above a small limit
- Injuries linked to alcohol or drugs
- Dangerous and winter sports, unless you add them
- Flight cancellations made by the airline itself, at some insurers
- Anything that happened before the trip, and treatment after you return beyond a small follow-up allowance
When should I buy travel insurance?
Buy it as soon as you book, and always before you leave Kenya: cover cannot be bought once the trip has started, and buying early means cancellation cover protects you if something happens before departure. For a visa, buy it before your appointment.
Can a foreigner living in Kenya buy Kenyan travel insurance?
Yes, if Kenya is where you live. Kenyan travel policies go by residence, not nationality: they cover trips out of Kenya and end when you return. One insurer limits cover to permanent residents. Holders of Kenyan residence status are also exempt from the visitors' rule.
Can I buy travel insurance from a foreign website instead?
You can, but section 20 of the Insurance Act bars placing Kenyan business with insurers not licensed in Kenya without the Commissioner's approval, claims are handled abroad in foreign currency, and Schengen embassies in Nairobi check their own list of approved insurers. A Kenyan policy from a listed insurer avoids all three problems.
Does SHA or my medical cover pay for emergencies abroad?
Generally not. SHA funds only pre-approved treatment abroad for 36 listed procedures, capped at KES 500,000, and most local medical plans give partial or no cover outside Kenya. Travel insurance, or international health insurance for long stays, fills that gap.
Does travel insurance cover COVID-19?
Most Kenyan travel plans now include COVID-19 medical treatment, and several pay for compulsory quarantine at USD 80 a day for up to 14 days. Some exclude other pandemics, so check the wording.
Why get travel insurance through Naveah?
We compare the plans of the Kenyan insurers we work with on medical limits, age rules, Schengen listing and price, issue the certificate you need for your visa, and help you through any claim. The quote is free and there is no obligation.
Travelling soon?
Tell us where, when and who is going. We compare the Kenyan insurers that cover your trip and send your options within the hour.
Licensed by IRA · No obligation · We reply within 1 hour
Sources (10)
- Kenya eCitizen Inbound Travel Health Insurance portal (IRA)
- Regulation (EC) 810/2009, EU Visa Code (EUR-Lex)
- Kenyan insurers' published 2025 travel rate cards, checked 19 Oct 2026
- Central Bank of Kenya weekly bulletin, 16 October 2026
- Citizen Digital, 29 December 2025
- US Department of State, Your Health Abroad
- Citizen Digital, 29 January 2026
- Insurance Act (Cap 487), section 20
- EU Delegation to Kenya: approved Schengen medical travel insurers, 2025
- Occidental Insurance travel FAQs
Facts and published prices checked 19 Oct 2026; last reviewed October 2026 by Naveah Capital. Prices shown are published rates and market estimates in US dollars, before any levies an insurer adds; they are not a quote. Naveah Capital Insurance Agency is an IRA-licensed insurance agency in Nairobi; this page is general information, and your policy wording decides your cover.

