We're here when you need us most
Already a client? Whether you need to make a claim, renew, or update your details, your advisor handles the hard part. Choose an option below.
Make a claim
Call or WhatsApp us with your policy number and what happened. We notify the insurer, manage the paperwork, and follow up until you're settled.
Renew a policy
We'll re-shop the market before every renewal so you don't quietly overpay. Ask us for your renewal comparison.
Downloads & FAQ
Need a claim form, a policy copy or a marine certificate? Request it and we'll send it over promptly.
Update your cover
New car, new baby, a growing business? Tell us what's changed and we'll adjust your cover to match.
Claims — how it works
What do I do first after an incident?
Ensure everyone is safe, then contact us as soon as possible with your policy number and details. For motor accidents, note the other party's details and take photos. We'll guide you from there.
How long do claims take?
It varies by insurer and claim type, but our 97% claims success rate reflects how closely we manage each one. We chase the insurer so you don't have to.
Do I pay anything to claim?
You may have a policy excess depending on your cover. There's no charge from us for handling your claim — that's part of being your insurance agency.
Request a callback
A few quick questions — we reply within the hour.
Thank you — we've received your request.
Farzana Sumra will personally contact you within the hour with your best options.
Get covered today, stay protected tomorrow
Tell us what you need. We compare 9+ of Kenya's top insurers and reply within the hour.
Licensed by IRA · No obligation · We reply within 1 hour