Pharmacy & Clinic Insurance in Kenya

A pharmacy or clinic typically needs fire and burglary cover for premises and stock, electronic equipment cover for medical devices, spoilage cover for refrigerated stock, money cover, public and products liability, and WIBA for staff, which is compulsory for every employer. Malpractice (professional liability for clinical care) is a separate policy and is arranged alongside these business covers.

Electronic equipment insurance covers computers, servers, POS terminals, telephone systems and medical electronics against sudden damage, including electrical faults, and can pay to restore data and the extra cost of working. Machinery breakdown covers sudden damage to generators, boilers, lifts, compressors and production machinery from electrical or mechanical failure, which fire policies exclude. Both are insured at new replacement value.

Money insurance covers cash and cheques lost through theft, robbery or hold-up while in transit to or from the bank, on your premises during business hours, in a locked safe or strongroom after hours, and with authorised staff. Most wordings also pay for damage to the safe. It is priced on your estimated annual cash carried, about 0.1% of it, with a minimum of around KES 3,000.

Public liability covers injury or property damage caused by your premises or activities. Products liability covers injury or damage caused by goods you make, import, sell or repair after they leave your hands. Professional indemnity covers financial loss caused by your advice, design or professional mistakes. A manufacturer may need the first two; a consultant mainly needs the third.

Theft is only covered where entry to or exit from the premises was forcible and violent; theft by staff is excluded. Insurers also set security conditions, which can include a watchman or guard outside working hours, grilles and strong locks, an alarm with a maintenance contract, a locked safe and proper stock books. Breaking a warranty can void a claim, so read them before you sign.

Yes. WIBA covers casual workers engaged for the purpose of your trade or business. Only a casual hired for some other purpose, such as a one-off job unrelated to the business, falls outside the Act. Declare casuals' expected wages when you buy cover; leaving them out of the payroll is a common reason for a claim to be disputed or the premium to be adjusted later.