Comparison

Business Insurance Companies in Kenya Compared

SME packages, business covers and published claims promises from Kenya's main general insurers, side by side, with the recent mergers and renames you need to know.

We compare 9+ of Kenya's top insurers so you get the best cover at the lowest price.

Which insurance companies sell business insurance in Kenya?

Most of Kenya's business insurance companies are general insurers such as SanlamAllianz, Britam, APA, CIC, ICEA LION, Old Mutual, GA, Madison, Liberty/Heritage, NCBA Insurance, Geminia, Pioneer, Mayfair and Pacis. Around a dozen sell a named SME package; others sell covers one by one. Jubilee no longer sells business insurance: its general business is now SanlamAllianz.

Business insurers in Kenya compared

InsurerSME / business packageNotable business coversPublished claims promise or payment options
SanlamAllianz (Sanlam Allianz General; formerly Jubilee Allianz General)SME Insurance (single policy, 14 sections; asset base up to 100 million); Business CombinedBusiness interruption (time excess over 7 days), riot & political violence, goods in transit, electronic equipment, machinery breakdown, fidelity; bonds, contractors all risks, carriers' liabilitySME page says premiums can be paid in instalments. Claims by hotline, email or branch; paid after verification. No settlement timeline published.
BritamBritam Biashara (fire compulsory, plus optional burglary, all risks, money, goods in transit, WIBA and public liability)Fire, theft, liability, engineering, marine, plate glass, political violence & terrorism, cyber, commercial motor, WIBA, group personal accidentSite FAQ lists monthly to annual payment by direct debit, check-off, cheque or M-Pesa (site-wide, not business-specific). Business claim forms for WIBA and public liability published.
APAOffice and Business Combined (12 sections incl. consequential loss, political violence, goods in transit, fidelity and money); School Combined; Tour Operators CombinedStock floater (fire, theft, goods in transit), commercial fire, theft and liability, WIBA, bonds, marine, commercial motorPackage sets watchman, safe and cash-escort warranties. No claims timeline or payment options found on the pages reviewed.
CICBusiness Combined Policy (10 classes incl. consequential loss and fidelity; no goods-in-transit or riot section); Biashara Salama; M-Pesa Agents packageFire industrial, burglary, plate glass, public liability, property owners, School Guard, Motor Commercial Plus, marineClaims page by class: report fire or theft to police and CIC immediately, claim form with replacement cost, guard or witness statement. No business settlement timeline published.
ICEA LIONBizBora (fire, burglary, all risks, public liability, money, employers' liability)Fire & perils, industrial all risks, electronic equipment, machinery breakdown, loss of profits, fidelity, marine, WIBA, group personal accident, commercial motorClaims through a self-service portal; no business claims process or timeline published.
Old Mutual (formerly UAP Old Mutual)BiasharaSure (11 optional sections incl. business interruption, goods in transit, WIBA, fidelity, riot; fire mandatory); Office CompactPolitical violence & sabotage, cash in transit, public, products and employers' liability, contractors all risksNotify within 24 hours; general claims about 7 working days on average with full documents. BiasharaSure: premium financing, M-Pesa, card or cheque.
GA InsuranceNo SME-branded package; Stock Floater and Industrial All Risks act as combined policiesOne of the widest single-class ranges: business interruption, fidelity, goods in transit, carriers', products and D&O liability, contractors and erection all risks, deterioration of stock, bondsSettlement about 7 working days if fully documented; discharge voucher signed first. M-Pesa payment.
MadisonMSME Combined Cover; Combined Non-Motor sector packages (school, church, hospital, hotel and restaurant); Stalls Insurance for market tradersWIBA Plus, employers' and public liability, carriers' liability, goods in transit, commercial and PSV motor, contractors all risksReport immediately via agent or 24-hour claims helpline. Premium financing where Madison has a bank arrangement; bank, M-Pesa or cheque.
Liberty / Heritage (Liberty Life & Heritage Insurance)Office Plus (office package incl. WIBA)Fire & consequential loss, industrial all risks, money, electronic equipment, machinery breakdown, terrorism, goods in transit, carriers' liability, trade credit, contractors all risks, surety bondsPublishes surety bond rates of about 1%–2.5% a year. Claims-requirements selector on the claims page; no timeline published.
NCBA Insurance (formerly AIG Kenya)Package SME (Premier and Flexi options; asset portfolio below KES 1 billion; published minimum premiums KES 15,000 / 35,000)Business interruption incl. after machinery breakdown, D&O, employment practices liability, hotel combined liability, contaminated products, bondsClaims up to KES 300,000 processed within three working days once documents are complete; a fire or flood adjuster makes contact within one business day.
First AssuranceBusiness Man Combined (SME Solutions), per a third-party listing; not confirmed on the insurer's siteFire industrial, assets and industrial all risks, fire loss of profit, liability and engineering classes; Bima Taasisi for schoolsInsurer site could not be read; confirm details with the insurer.
GeminiaSME Insurance Package (minimum premium KES 10,000; up to KES 500 million sum insured and fewer than 100 staff); Business CombinedStock floater, Bankers Blanket, Farm Protector, bonds, political violence, plate glass, employers' liability optionsClaim documents listed in product FAQs; 23 claim forms published. Premiums by M-Pesa.
PioneerBizna Care (turnover KES 300,000 – 200 million; fire and burglary base); Mjengo Care (construction); Truck Care (haulage); School CareMoney section about 1 per mille (minimum about KES 3,000); fidelity about 1% of the limit (minimum about KES 10,000); WIBA, immigration bondReport immediately; online claim form with uploads; settlement 'within the agreed timeframe'. Pay by M-Pesa, bank transfer, standing order, card or USSD.
MayfairNo package; 35+ single-class covers across corporate, liability, construction and engineering, and bondsDeterioration of stock, products liability, general cartage motor, goods in transit, carriers' liability, bondsFAQ: premium is paid at the start of cover. Per-class claim forms and a complaints procedure published; notify as soon as possible.
PacisBusiness Combined Insurance (SME-Combined: fire up to KES 50m, burglary up to KES 50m, public liability up to KES 20m; consequential loss up to 75% of fire)School Comprehensive, Religious Comprehensive, health institutions cover, professional indemnityClaims through a self-service portal with class claim forms. Religious package allows monthly to annual premium schedules.
AMACONo package; single coversFire & perils, burglary, all risks, money, electronic equipment, contractors all risks, WIBA, bid and immigration bondsAims to settle within 30 days of full documents; notify general claims within 24 hours. Bid bonds can be priced online.
KenindiaNo package; single coversFire, burglary, cash in transit, fidelity, goods in transit, carriers' legal liability, engineering, bonds, WIBA, public liabilityStates premium must be paid in full before cover starts.
Kenyan AllianceNo SME package; School Care for schoolsFire & perils, consequential loss, money, electronic equipment, machinery breakdown, boiler, industrial all risks, D&O, political violenceComplaints procedure published; no claims process page.
Intra AfricaNo package; 16 business coversBurglary, consequential loss, contractors' plant, CAR, EAR, fidelity, fire, marine, performance bond, political violence, public liability, WIBAPublished non-motor process: notify, documents, loss adjuster, discharge voucher, payment.
OccidentalNo package; single coversElectronic equipment, money, burglary, WIBA, plate glass, political violence, fidelity, carriers' and employers' liability, goods in transit, fire, engineeringClass claim forms to download and submit at a branch or through an intermediary.
MonarchNo package; class covers incl. an Industrial All Risks packageBonds (customs, immigration, performance, tender), engineering, fire, carriers' and public liability, WIBA, goods in transit, commercial motorOnline claim form; no timeline published.
MUANo package; single coversPublic, products and employers' liability, D&O, WIBA, fire, all risks, electronic equipment, money, burglary, fidelity, machinery breakdownOne claims route for all classes (phone, email or online form).
SME / business package
SME Insurance (single policy, 14 sections; asset base up to 100 million); Business Combined
Notable business covers
Business interruption (time excess over 7 days), riot & political violence, goods in transit, electronic equipment, machinery breakdown, fidelity; bonds, contractors all risks, carriers' liability
Published claims promise or payment options
SME page says premiums can be paid in instalments. Claims by hotline, email or branch; paid after verification. No settlement timeline published.
SME / business package
Britam Biashara (fire compulsory, plus optional burglary, all risks, money, goods in transit, WIBA and public liability)
Notable business covers
Fire, theft, liability, engineering, marine, plate glass, political violence & terrorism, cyber, commercial motor, WIBA, group personal accident
Published claims promise or payment options
Site FAQ lists monthly to annual payment by direct debit, check-off, cheque or M-Pesa (site-wide, not business-specific). Business claim forms for WIBA and public liability published.
SME / business package
Office and Business Combined (12 sections incl. consequential loss, political violence, goods in transit, fidelity and money); School Combined; Tour Operators Combined
Notable business covers
Stock floater (fire, theft, goods in transit), commercial fire, theft and liability, WIBA, bonds, marine, commercial motor
Published claims promise or payment options
Package sets watchman, safe and cash-escort warranties. No claims timeline or payment options found on the pages reviewed.
SME / business package
Business Combined Policy (10 classes incl. consequential loss and fidelity; no goods-in-transit or riot section); Biashara Salama; M-Pesa Agents package
Notable business covers
Fire industrial, burglary, plate glass, public liability, property owners, School Guard, Motor Commercial Plus, marine
Published claims promise or payment options
Claims page by class: report fire or theft to police and CIC immediately, claim form with replacement cost, guard or witness statement. No business settlement timeline published.
SME / business package
BizBora (fire, burglary, all risks, public liability, money, employers' liability)
Notable business covers
Fire & perils, industrial all risks, electronic equipment, machinery breakdown, loss of profits, fidelity, marine, WIBA, group personal accident, commercial motor
Published claims promise or payment options
Claims through a self-service portal; no business claims process or timeline published.
SME / business package
BiasharaSure (11 optional sections incl. business interruption, goods in transit, WIBA, fidelity, riot; fire mandatory); Office Compact
Notable business covers
Political violence & sabotage, cash in transit, public, products and employers' liability, contractors all risks
Published claims promise or payment options
Notify within 24 hours; general claims about 7 working days on average with full documents. BiasharaSure: premium financing, M-Pesa, card or cheque.
SME / business package
No SME-branded package; Stock Floater and Industrial All Risks act as combined policies
Notable business covers
One of the widest single-class ranges: business interruption, fidelity, goods in transit, carriers', products and D&O liability, contractors and erection all risks, deterioration of stock, bonds
Published claims promise or payment options
Settlement about 7 working days if fully documented; discharge voucher signed first. M-Pesa payment.
SME / business package
MSME Combined Cover; Combined Non-Motor sector packages (school, church, hospital, hotel and restaurant); Stalls Insurance for market traders
Notable business covers
WIBA Plus, employers' and public liability, carriers' liability, goods in transit, commercial and PSV motor, contractors all risks
Published claims promise or payment options
Report immediately via agent or 24-hour claims helpline. Premium financing where Madison has a bank arrangement; bank, M-Pesa or cheque.
SME / business package
Office Plus (office package incl. WIBA)
Notable business covers
Fire & consequential loss, industrial all risks, money, electronic equipment, machinery breakdown, terrorism, goods in transit, carriers' liability, trade credit, contractors all risks, surety bonds
Published claims promise or payment options
Publishes surety bond rates of about 1%–2.5% a year. Claims-requirements selector on the claims page; no timeline published.
SME / business package
Package SME (Premier and Flexi options; asset portfolio below KES 1 billion; published minimum premiums KES 15,000 / 35,000)
Notable business covers
Business interruption incl. after machinery breakdown, D&O, employment practices liability, hotel combined liability, contaminated products, bonds
Published claims promise or payment options
Claims up to KES 300,000 processed within three working days once documents are complete; a fire or flood adjuster makes contact within one business day.
SME / business package
Business Man Combined (SME Solutions), per a third-party listing; not confirmed on the insurer's site
Notable business covers
Fire industrial, assets and industrial all risks, fire loss of profit, liability and engineering classes; Bima Taasisi for schools
Published claims promise or payment options
Insurer site could not be read; confirm details with the insurer.
SME / business package
SME Insurance Package (minimum premium KES 10,000; up to KES 500 million sum insured and fewer than 100 staff); Business Combined
Notable business covers
Stock floater, Bankers Blanket, Farm Protector, bonds, political violence, plate glass, employers' liability options
Published claims promise or payment options
Claim documents listed in product FAQs; 23 claim forms published. Premiums by M-Pesa.
SME / business package
Bizna Care (turnover KES 300,000 – 200 million; fire and burglary base); Mjengo Care (construction); Truck Care (haulage); School Care
Notable business covers
Money section about 1 per mille (minimum about KES 3,000); fidelity about 1% of the limit (minimum about KES 10,000); WIBA, immigration bond
Published claims promise or payment options
Report immediately; online claim form with uploads; settlement 'within the agreed timeframe'. Pay by M-Pesa, bank transfer, standing order, card or USSD.
SME / business package
No package; 35+ single-class covers across corporate, liability, construction and engineering, and bonds
Notable business covers
Deterioration of stock, products liability, general cartage motor, goods in transit, carriers' liability, bonds
Published claims promise or payment options
FAQ: premium is paid at the start of cover. Per-class claim forms and a complaints procedure published; notify as soon as possible.
SME / business package
Business Combined Insurance (SME-Combined: fire up to KES 50m, burglary up to KES 50m, public liability up to KES 20m; consequential loss up to 75% of fire)
Notable business covers
School Comprehensive, Religious Comprehensive, health institutions cover, professional indemnity
Published claims promise or payment options
Claims through a self-service portal with class claim forms. Religious package allows monthly to annual premium schedules.
SME / business package
No package; single covers
Notable business covers
Fire & perils, burglary, all risks, money, electronic equipment, contractors all risks, WIBA, bid and immigration bonds
Published claims promise or payment options
Aims to settle within 30 days of full documents; notify general claims within 24 hours. Bid bonds can be priced online.
SME / business package
No package; single covers
Notable business covers
Fire, burglary, cash in transit, fidelity, goods in transit, carriers' legal liability, engineering, bonds, WIBA, public liability
Published claims promise or payment options
States premium must be paid in full before cover starts.
SME / business package
No SME package; School Care for schools
Notable business covers
Fire & perils, consequential loss, money, electronic equipment, machinery breakdown, boiler, industrial all risks, D&O, political violence
Published claims promise or payment options
Complaints procedure published; no claims process page.
SME / business package
No package; 16 business covers
Notable business covers
Burglary, consequential loss, contractors' plant, CAR, EAR, fidelity, fire, marine, performance bond, political violence, public liability, WIBA
Published claims promise or payment options
Published non-motor process: notify, documents, loss adjuster, discharge voucher, payment.
SME / business package
No package; single covers
Notable business covers
Electronic equipment, money, burglary, WIBA, plate glass, political violence, fidelity, carriers' and employers' liability, goods in transit, fire, engineering
Published claims promise or payment options
Class claim forms to download and submit at a branch or through an intermediary.
SME / business package
No package; class covers incl. an Industrial All Risks package
Notable business covers
Bonds (customs, immigration, performance, tender), engineering, fire, carriers' and public liability, WIBA, goods in transit, commercial motor
Published claims promise or payment options
Online claim form; no timeline published.
SME / business package
No package; single covers
Notable business covers
Public, products and employers' liability, D&O, WIBA, fire, all risks, electronic equipment, money, burglary, fidelity, machinery breakdown
Published claims promise or payment options
One claims route for all classes (phone, email or online form).

From each insurer's public website, reviewed October 2026. Listed alphabetically within two groups (insurers with a named SME package first). Not a ranking. A cover missing from this table may still be available: ask the insurer or us. Prices, limits and terms change; confirm on a quote.

Insurer pages we reviewed (34)

Recent changes in the market

Mergers, renames and two insurers in statutory management have changed who you buy from.

Key factsEach checked against its source · 17 Oct 2026· checked 17 Oct 2026
  1. Jubilee no longer sells business (general) insurance in Kenya. Its general business became Jubilee Allianz General, which merged with Sanlam General on 1 November 2025 to form Sanlam Allianz General Insurance (Kenya) Limited.

    Source: SanlamAllianz Kenya, 'Who we are'

  2. AIG Kenya became wholly owned by NCBA Group in July 2024 and was renamed NCBA Insurance in March 2025; UAP Old Mutual rebranded as Old Mutual in May 2022; Heritage's general business now sits under the Liberty Life & Heritage Insurance brand.

    Source: NCBA Insurance; Capital FM; liberty.co.ke

  3. If an insurer collapses, the Policyholders Compensation Fund compensates eligible claimants up to KES 500,000 each. Trident and Corporate Insurance were placed under statutory management in March 2026 and cannot write new business.

    Source: Policyholders Compensation Fund, as reported (The Star, 24 Jun 2026); IRA statutory-management notices

What the insurers' websites do not tell you

  • Prices: few insurers publish any business premium or rate; most quote only after a proposal form
  • Limits: only some publish the size caps for their SME package
  • Claims timelines: only a handful publish a settlement target for business claims
  • Excesses and warranties: these usually appear only in the brochure, proposal form or policy wording

That is why comparable quotes on the same sections and sums insured matter more than a brand name.

How to choose a business insurer

  1. Check the insurer is licensed and active Two insurers were placed under statutory management in March 2026 and cannot write new business. If an insurer collapses, the compensation fund pays only up to KES 500,000 per claimant.
  2. Check its package fits your trade Some packages refer garages, timber businesses, forex bureaus, mobile money shops and jewellers for separate quotes, and size caps differ by insurer.
  3. Compare the sections, not just the price One package includes business interruption and goods in transit; another leaves them out. Check riot and political-violence cover too.
  4. Read the excesses and warranties Guard, safe, alarm and cash-escort conditions can decide whether a burglary or money claim is paid.
  5. Look at how it handles claims Prefer insurers that publish a claims process, document lists and a settlement target.
  6. Ask about payment options Some offer instalments or premium financing; others need the full premium before cover starts.

Buying direct or through an insurance agency

Direct from an insurer

You see one insurer's products and price. Fine if you already know which insurer and cover you want.

Through an insurance agency

An IRA-licensed agency such as Naveah Capital places cover with the insurers it represents and can compare their quotes for you.

Cost to you

Insurers pay intermediaries' commission from the premium, so using an agency usually does not add to your price.

Frequently asked questions

Which insurance company is best for a small business?

No single insurer is best for every business. The right one depends on whether its package accepts your trade, the sections and limits you need, its excesses and security warranties, how it pays claims and what it charges for your risk. Compare at least three quotes on the same sums insured, read the exclusions, and check the insurer's published claims process before you choose.

Does Jubilee still sell business insurance in Kenya?

No. Jubilee no longer sells business (general) insurance in Kenya. Its general business became Jubilee Allianz General, which merged with Sanlam General on 1 November 2025 to form Sanlam Allianz General Insurance (Kenya) Limited. Existing Jubilee business policies for fire, liability, WIBA and similar covers are now handled by SanlamAllianz; Jubilee itself sells life, health and pensions.

What happens if my insurer collapses?

If an insurer collapses, the Policyholders Compensation Fund compensates eligible claimants up to KES 500,000 each, which may be far less than a large business claim. In March 2026 Trident and Corporate Insurance were placed under statutory management and cannot write new business. Before you buy, check that the insurer is licensed and active, and spread very large risks if needed.

What is an SME insurance package?

An SME package (also called a business combined or office package) puts several covers into one policy with one premium and one renewal date. Fire and perils is usually the compulsory core; you then choose sections such as burglary, money, all risks, public liability, WIBA, goods in transit, fidelity guarantee and business interruption. Each section has its own sum insured or limit, so you insure only what your business actually has.

Is an SME package cheaper than buying separate policies?

Usually, yes. Bundling several covers in one package typically costs 15–30% less than buying them separately (market estimate), and you deal with one proposal, one schedule and one renewal date. Separate policies make sense when one risk is large or specialised, such as a factory's machinery, a fleet or a big contract, or when an insurer will not include your trade in its package.

Can I pay for business insurance in instalments?

Often, yes. At least one insurer states that its SME package can be paid in instalments, and several offer premium financing, where a bank or financier pays the annual premium and you repay it monthly, usually with interest. Others expect the full premium before cover starts. Ask for the total cost of financing, not just the monthly figure, and keep payments up: a missed instalment can end the cover.

How long does a business insurance claim take in Kenya?

Kenya's claims benchmark is about 90 days. Some insurers publish faster targets once all documents are in: one processes claims of up to KES 300,000 within three working days, and others quote about seven working days on average for documented general claims. Large or disputed losses take longer because a loss adjuster must investigate. Draft IRA guidelines would tighten the timelines.

How much does business insurance cost in Kenya?

Published minimum premiums for SME packages start at about KES 10,000 a year, and market estimates put a small office from about KES 20,000, a shop from about KES 25,000 and a restaurant from about KES 45,000 a year, before levies. Your price depends on what you insure and its value, your trade, location, construction, security and claims history. Statutory levies and stamp duty are added on top.

Why arrange business insurance through Naveah Capital?

Naveah Capital is an insurance agency that compares 9+ of Kenya's top insurers, so you see several packages and prices for your trade instead of one. We check the sections, limits, excesses and warranties that decide claims, flag covers a landlord, lender or tender will ask for, and help you when you need to claim. Tell us about your business on WhatsApp or the quote form to start.

Compare these insurers for your business

We get quotes from several of these insurers on the same sections and sums insured, then explain the differences in cover, excess and price.

Licensed by IRA · No obligation · We reply within 1 hour

Sources

Facts and published prices checked 17 Oct 2026; last reviewed October 2026 by Naveah Capital. Premiums shown are indicative published rates and market estimates before levies, not a quote or a promise. Naveah Capital Insurance Agency is an IRA-licensed insurance agency in Nairobi; this page is general information, and your policy wording decides your cover.

Farzana Sumra, your Naveah Capital insurance advisor
Farzana · Your advisor

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